TERMS AND CONDITIONS (UPDATED AS OF 2023)

UPDATED TERMS AND CONDITIONINGS - WHICH INCLUDE TRAINING DURING UNSTAFFED HOURS (BEING ENFORCED FROM 2ND DECEMBER 2023) 

• We do not accept responsibility for injuries that may happen in the studio or gym from exercise.
• All clients must sign a par q or an informed consent form prior to starting any gym session.
• We do not accept people under the age of 15 (those who are 15 and wish to join must have an induction provided by the gym before training alone)
• By entering our gym and training, you agree that you are aware that exercise holds risk, and you agree that you know how to use gym equipment and are comfortable in the gym setting.
• All clients on site are to upkeep gym etiquette. Equipment is to be used safely, and all equipment is to be put back when used to keep the gym and studio tidy and safe for other users when walking around.
• Wipe down equipment after use, using cloths and sanitary stations provided.
• Total Fitness Mix Ltd are not liable for any belongings that are brought into the building. All belongings that clients bring in are done so at their own risk, this includes damage to goods and theft. 
• We provide lockers FREE of charge to members, but even so we mitigate all liability to personal belongings left. 

T's and C's specific to training during unstaffed hours.

• If you wish to train during unstaffed hours, your job is to familiarise yourself with our emergency procedures which are situated all around the gym.
• A panic button will be present for emergencies.
• There is CCTV in operation at all time to maintain members safety
• A phone number and email will be provided for non emergency related enquires.
• We will have set times for staffed and unstaffed hours, but in the event of staff sickness, and certain bank holidays these hours are subject to change. Updates will be posted on this website and members will be notified within our app. (Download Total Fitness Mix) on the app store to get our updates. 

PLEASE NOTE! - As a small business, we need to keep the amount of active members on our system under control. If you do not attend our gym for more than a 4-6 month period, your account wont be deleted, but it will be deactivated. You can still come back to train whenever, but your account will need to re-activated! Thanks in advance. 

Complaints

Please click here to downloads our complaints procedure: Total Fitness Mix Complaints